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HP Notebook PC Battery Pack Replacement Program

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HP Notebook PC Battery Pack Replacement Program

O14
October 14, 2005

CPSC Announcement – October 14th, 2005

Customer Letter

In-Store Advisory



In cooperation with the U.S. Consumer Product Safety Commission, on October 14, 2005, HP announced a worldwide voluntary recall and replacement program for battery packs used in certain HP notebooks. HP customers affected by this program will be eligible to receive a replacement battery pack for each verified, affected, recalled battery pack at no cost.

The computer industry has recently experienced battery pack recalls by other computer manufacturers. However, HP believes that this current battery pack recall is unrelated to any other announced battery recall.

HP and the battery pack cell manufacturer have identified a defect in assembled battery packs manufactured between March 2004 and September 2004. HP considers the defect to pose a potential safety hazard to end users.

The affected battery packs were distributed worldwide in the following notebook PC products:

NOTE: If your notebook is NOT listed below, your battery pack is NOT affected by this program. No further action is required.

 

HP Pavilion Compaq Presario
4200 ze4700 1100 V1000
dv7000 ze4800 2100 X4000
dx4000 ze5155 2500 X5000
dx5000 ze5200 R3000 X6100
dx7000 ze5300 R3200
zd8100 ze5400
ze4100 ze5500    
ze4100/xt1xx ze5600    
ze4200 zv5000    
ze4300 zv5200    
ze4400 zx5000    
ze4500 zx5200    
ze4600  
HP Compaq Compaq Evo
9000 nx9005 N1010v  
9005 nx9008 N1050v  
nc6000 nx9010  
nc8000
nx9100  
nw8000 nx9105  
nx5000