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In cooperation with the U.S. Consumer Product Safety Commission, on May
14, 2009. HP announced a worldwide voluntary recall and replacement
program for battery packs used in certain HP notebook PCs. HP customers
with a battery pack affected by this program will be eligible to receive
a replacement battery pack for each verified and recalled battery pack
at no cost.
We are taking this action as part of our commitment to provide the highest
quality of service to our notebook customers. We are proactively notifying
you of this issue and are prepared to replace all verified battery packs.
Note: This recall is unrelated to any previous battery
pack recalls.
HP and the battery cell manufacturer believe that certain battery packs
shipped in HP notebook PC products manufactured between August 2007and
January 2008 may pose a potential safety hazard to customers. The batteries
can overheat, posing a fire and burn hazard.
The affected battery packs were distributed worldwide in certain notebook
PCs within the following models:
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